pristine carpet care - for your home or your office

At Home or in the Office, There is only one service - First Class!

Our Mission - Constantly Striving for Excellence

• Total commitment to providing our clients with a first class service
• Dedication to providing the finest, most cost-effective carpet cleaning
• Keeping up to date with technology and embracing innovation
• Using highly effective and safe solutions for carpet care
• Using only green methods of cleaning carpets
• Using only environmentally friendly, biodegradable materials
• Using minimal water, a vital consideration today. Pristine Carpet Care uses a mere fraction of the water used by most other carpet cleaning companies

pristine carpet care - introduction

Pristine Carpet Care is a father and son family business cleaning carpet with a reputation for high quality workmanship gained over many years experience.

Pristine is dedicated to providing a first class carpet cleaning service for the restoration, cleaning and maintenance of carpet installations. This is backed up by our total commitment to customer satisfaction and to protecting the environment by using the greenest possible methods and materials that are chosen for effectiveness, environmental friendliness and biodegradability.

Our carpet cleaning processes only consume miniscule amounts of water compared to most carpet cleaning companies. This is vital not only in saving water, but also means that your carpet is left clean, healthy, deodorised and completely dry, ready to use.

pristine carpet care - vital considerations

• Hot water spray extraction (also known as steam cleaning). This involves spraying a hot water/detergent solution into the carpet under pressure, then extracting the soiled solution with a built in vacuum.
  
  Because there is no mechanical or brushing action this method relies on a very heavy use of hot water. There is no rinse action so a lot of the detergent stays in the carpet and can re-soil very quickly.
• Wet shampooing. Here a high foaming carpet detergent is dropped onto a revolving brush and generates foam. The mechanical agitation of the brush and foam dissolves the soil, which becomes suspended in the foam. This must be quickly vacuumed off before it dries. The system offers an excellent initial appearance, but can quickly re-soil due to unremoved foam.
• Cylindrical dry foam. There is, of course, no such thing as ?dry? foam; water has to be present to make the stiff suds. Heavy foam is produced and brushed into the carpet pile by motorised brushes and the soil is suspended in the foam, which is vacuumed out when dry. This process is quicker than some others to dry, but still leaves your carpet unusable for about 12 hours. Again, there is no rinse action that can leave a lot of foam behind leading to rapid re-soiling.
• Bonnet buffing, or ?skimming?. This is fairly common for quick cosmetic cleaning in contract situations, but is now appearing in the domestic scene with some fairly big names offering franchises. The carpet is sprayed with a detergent solution then skimmed over with a rotary brush that has a skimming pad or looped bonnet attached. As the bonnet skims the wetted surface, it picks up the suspended soil. For this method to be effective, the bonnet must be changed frequently, even in cases of light soiling. Very often this doesn?t happen and the end result is that the dirt from heavily soiled areas is picked up and redistributed to the nice clean areas. Once again, there is no rinse action, so a lot of detergent gets left behind to promote re-soiling.

• None of the problems associated with hot water methods. Dry Extraction is unique, simple and safe. It can never cause side effects or damage as it never over wets the carpet.
• The secret lies in the purpose formulated cleanser, a unique emulsion designed to tackle simultaneously both grease and water based soiling. The agent is held in suspension in an organic compound consisting of millions of minute, highly absorbent sponge like particles.
• This two-way emulsion is squeezed out of the sponges by a special, purpose-built dry carpet cleaning machine, which carries it deep into the pile where a a secondary action of the machine opens up the carpet pile in two directions - along the weft and along the warp.
• The resultant action now begins to dissolve all the ingrained soiling and most of the seemingly permanent stains too, all to be re-absorbed by the organic sponges. Finally, the sponges are removed by vaccum, leaving your carpet completely dry and ready to walk on.

pristine carpet care - what?s in your carpet?

• Asphalt
• Bacteria
• Car Exhaust, Chemicals
• Dirt, Dust, Dust Mites
• Earth
• Food Particles, Fungus
• Germs, Gravel, Grease, Grime, Grit
• Hair
• Industrial Waste
• Lint
• Mud
• Pet Detritus, Pollen, Pollutants
• RockSand, Scum
• Smoke, Soot, Soil
• Tar, Tobacco Smoke
• Urine
• Vomit

pristine carpet care - 4 steps to clean carpets

• Make a commitment to do it! Like so many things, carpet cleaning is easy to put off. Don?t forget though that all the time you wait, your carpet is being abraded by walking in the grit of everyday living, and your family is breathing in all the pollutants that a soiled carpet can hold.
• List your objectives. Do you just want some dirt or specific stains removed? is this something you could achieve yourself with a Vax or rented shampooer? Or do you want to remove all the bacteria, fungus, chemicals and dust mites as well? If so, you will need the services of a professional carpet cleaner using methods suitable for your particular carpet and your particular needs.
• Ask questions The only way to learn about a prospective supplier is to ask specific questions and listen carefully to their answers. Here are 8 questions we feel are vital when choosing a carpet cleaner:
  1. What method of cleaning do you recommend - and why?
  2. What type of equipment do you use?
  3. What will your equipment/process remove from my carpet?
  4. How often should I get my carpets cleaned?
  6. How long have you been in business?
  7. Do you train your technicians?
  8. Do you carry adequate insurance?
  9. Do you guarantee your work?
• Once you are satisfied that you are dealing with an honest, competent, professional company invite them round to give you a firm quotation (make sure they don?t charge for this!). The written quotation will give you peace of mind and eliminate nasty surprises as you will know exactly what your job will cost. Following these four steps should give you all the information that you need to make an informed decision. There is no end of companies that will offer a quick, cheap cleaning job, or you can rent the equipment and DIY, but if you want a cleaning service that will remove the bacteria, fungus, chemicals, pollens, tobacco smoke, grease from car exhaust fumes and cooking oil as well as those little critters that we keep talking about, then call us for a firm quotation and a totally professional approach to cleaning your carpets.

pristine carpet care - pristine carpet cleaning methods

The Method Statement of Pristine Carpet Care
Specific stages may have to vary according to the style of premises being cleaned, but the following framework is used to ensure the highest standards of quality and safety. Pristine Carpet Care will

1. Evaluate the task at a site meeting and provide recommendations for the cleaning of carpet installation in order to achieve the best possible appearance without detriment to the longevity of the fabric. Offer advice to daily cleaners on how to deal with day-to-day spills and carpet soiling.
2. Provide a risk assessment for each installation where requested.
3. Brief our staff, most of whom have been with us for many years and are fully trained, on the specification of the work in hand.
4. Brief staff on the infrastructure of the building to ensure their welfare through knowing the location of refreshments and washrooms etc..
5. Ensure that there are sufficient staff deployed for the task. Cleaning carpets is demanding work and it is vital to maintain our high standards by making sure enough resources are available for your job.
6. Ensure that all work is over seen personally by the owners of Pristine Carpet Care, David Woolston or Jeff Woolston.
7. Welcome a member of your staff to inspect our work and sign a satisfaction note.
   
   Pristine Carpet Care in your working environment
   
   • We will always respect your premises
   • Honesty of our staff is assured
   • We pay fill attention to the risk assessment
   • Health and Safety regulations are strictly observed
   • Your installation is always left in a clean and tidy state
   Working within or outside your office hours
   • Affected areas are cordoned off and clearly signed
   • Cables are safely used
   • Noise levels are similar to those of vacuum cleaners
   • On the vast majority of occasions, your carpet will be left completely dry and ready to use

Environmental PolicyThe One-Stop Environmentally Friendly Advice Centre

Resource Saving, Green & Cost Efficient Cleaning Solutions.

Can save you money and the Planet!

We are a totally independent company. All our advice is impartial & completely free.

During our 20 years in the field of cleaning using environmentally friendly products we have tried and tested many products.

Let us share with you those that not only work but conserve vital resources such as water and energy.

Our Carpet and Upholstery Cleaning Service covers London, Essex and surrounding areas.

Carpet Cleaning in

IG, RM, Hainault, Ilford, Barkingside, Redbridge, Buckhurst Hill, Loughton, Epping, Ongar, Stapleford Abbotts, Waltham Abbey, Gants Hill, Mawney, Romford, Collier Row, Hornchurch, Brentwood, Hutton